So disappointed in @TUIUK. 18 days till our honeymoon they called to say aircraft changed & extra leg seats no longer available & not even sat together. Booked a year ago to guarantee this & my partner is 6ft 5. No compensation offered, nothing. #poorservice #itsourhoneymoon 😥
When you're ringing @TUIUK to follow up on a complaint and you've been on hold for 23 minutes this morning before giving up and now 29 minutes 🤣
Actually find it disgraceful that I complained two months ago and still not heard anything @TUIUK @TUIUKPR @TUIGroup
Rude Tui representative today on phone call. On hold for 10mins, asked my question as she hung up on me!! Also I don't appreciate being charged £72 to sit no where near my hubby, just to sit next to him on way back from holiday #tui #TUI #rude #Ridiculousness #overcharges #ripoff
Wtf @TUIUK just changed our flights from 14:00 to 18:00, can fuck right off
Getting quite cross with #tui right now. Still waiting for refund on a cancelled excursion for over 3 weeks now. What a joke @TUIUK
Imagine not being sat together on an 8 hour flight home. @TUIUK WHAT A JOKE.
#TUI when you pay 5k for a honeymoon and upgrade that your not even sitting together for your upgrade experience on your 9 hour flight nice one TUI we only booked it all in January they are trying to sort something because they have made a cock up we sorted this in January
Will never book with @TUIUK ever again. Absolutely shocking customer service.
If you want a reply from @TUIUK - you won’t get one on here. The only organisation I’ve come across on Twitter that doesn’t answer tweets.
Absolute terrible survice by @TUIUK. I've never been so annoyed and disappointed. May have to start looking at other alternatives from now on. 🙄🙁🤔
Kinda poor @TUIUK @TUIUKcares only got this today - click to choose seats together and check in & apparently it’s too late 🤷🏼♀️🤷🏼♀️ called and nothing can be done .. very poor https://t.co/BJZX7atzJb
I don’t get why @TUIUK @Jet2Holiday and such have upped there prices because of Thomas cook going bust, the reason that happened was because they were expensive, surely it’s just gonna stop people buying them and they end up with the fate of Thomas cook 🤷🏻♀️
Raised an online complaint with @TUIUK over a week ago, any chance somebody can at least acknowledge the complaint?
I deleted my tweets yesterday on request of a @TUIUK colleague but they're back today. Beware, there's a rant incoming and a margarita on the way.
You certainly don’t get service with a smile at @TUIUK check in! Shocking customer service
The @TUIUK headache continues… after finding out we had 2 “free” cars included at the airport not 1 (having booked a separate one as nowhere on our booking did it say 2), and being bullied into buying 1st party CDW by @Alamo , we find out we have to pay a further $90 1/2
Really disappointing "help" from @TUIUK staff on flight yesterday. A lap child almost choked whilst having its bottle, poor thing vomited everywhere. Passengers all around handing tissues, wipes, bags etc to help. Staff just wander past multiple times holding their nose.
first, thomas cook cancels my flights, then @TUIUK doesn’t let me book, can i just 💆🏽♀️
Get your act together @TUIUK #fail so far https://t.co/Ef09GyVx1D
So poorly @TUIUK @FirstChoiceUK please advise.
Really disappointed with @TUIUK , trying to split our family with two infants and requiring us to pay £75 to sit less than 15 rows away from each other. Feels like a scam, and a terrible way to start our family holiday. #badservice.
.@mattgaetz Deleted any good tweets lately, Matty? We’ve told you, don’t drink and tweet. #TUI #DUI
You would think after the Thomas cook scandal that other airlines like @TUIUK would be helpful to their adopted clients and not have their uk call centre say one thing to then be diverted to a different centre for them to claim a name change is going to cost £188!
Waiting for a manager call back for 15 working days. When can I expect to receive this? @TUIUK appalling customer service
Still out of pocket @TUIUK your customer service has been nothing short of abysmal. How long does it take to give a refund? The Consumer Rights Act 2015 entitles me to a full refund. SORT IT OUT 🤬 @_KieranWiilson https://t.co/66TIYbnPat
I’m disgusted in @TUIUKcares @TUIUK for not replying to my sister about a refund on her flight that was delayed by 5.5 hrs on 11/10/19 from MAN to IBZ. No email confirmation of recieving her refund claim form! Sort yourselves out!!
Unimpressed, @bhx_official. @TUIUK TOM0855, First flight in, lands at 0543, and an HOUR later most of us are still awaiting baggage. Were you somehow taken by surprise?
Feeling disappointed that @TUIUK are yet to respond to my formal complaint. Yes you have 28 days to reply but if you really cared about your customers you would have at least acknowledged it considering the extent of the complaint.
#thomascook went bump & got better service with my refund compared to the customer service @TUIUK offer with regards to complaints over my #ripoffholiday which was shit! 🙃😡
AirLIES - Bott and Co conducted the largest ever passenger survey by a law firm and found that 92% were ignored by the airlines or refused compensation they were entitled to, and the majority struggled claiming against #easyJet and #TUI https://t.co/bgas8ixrJj https://t.co/u0MVwkI1g9
Trying to get through to @TUIUK on the phone is absolutely appalling!!!!! Shit company, shit at answering phone
Thanks @TUIUK for your complete lack of customer service and response to complaints! Next stop credit card company!
WARNING! Do not book holiday or flight with @TUIUK - they do not clean their planes between flights to cut costs - we were forced to sit in seats that were covered with vomit from the previous flight. They gave us extra blankets! Now they refuse to respond to complaints. SHARE!
Been messaging and calling @FirstChoiceUK and @TUIUK @TUIGroup for over 5 weeks because they have fucked the price up on my holiday. After 5 weeks of messaging on twitter 🤣🤣 it’s still not resolved . Believe me never ever book online with these amateurs . Go into a store
Oh look @TUIUK - at the gate for 8.15 take off - 8am already and not even boarded or even informed of any delay - last time with you guys next time with @jet2tweets - #businessasusualforTui
Now 8.10 with nowt from your team @TUIUK - don’t want to interuppt their chat time at the desk https://t.co/N5jORE9GsP https://t.co/FsjqhR8xex
What a joke @TUIUK just 10 minutes after being told of a 90 minute delay we are told to board - #lefthandrighthnocoordination https://t.co/IWDs1w0XPJ
@TUIUK why is a TUI boring 737-800 circling over Exeter? https://t.co/Vd9yPBnlCt
Problems as usual with @TUIUK can’t make a payment on the website and been hanging on the phone for 20 minutes!
John Sutton, 71, was due to fly to Goa alone for his birthday but his #TUI flight was was diverted to Mumbai, causing John to arrive in Goa 33 hours later and in a lot of pain. We've issued court proceedings against TUI on John’s behalf for compensation https://t.co/m3coXJwnXQ https://t.co/mNL7Ejikso
Taking days to ever reply so annoying @TUIUK
Package Holiday booked through @TUIUK @TUIUKPR the flights in and out were @British_Airways flights. Compensation due yet BA need a six digit reference number which TUI claims they don’t have!! Remember they dot the i’s and cross the t’s with u in the middle! Neither side helping
Also @TUIUK I received an email today with this phone number on it, it doesn’t work! On the bottom of this email is a email contact that also doesn’t work. Remember those I’s you dot and t’s you cross...... https://t.co/moGsmClylA
Nearly 2 hours on hold @TUIUK Really need to sort something out otherwise you’ll end up like Thomas Cook Shocking! Email being composed as we speak https://t.co/e6qW5fp75P
Really really disappointed in @TUIUK customer service recently - can see why they got voted the worst on watchdog tempted to book with someone else next summer tbh
Hi @TUIUK we submitted a complaint regarding HV Montenegro on 30th July, on 6th Aug it was assigned to your directors team and priority changed to immediate response. Despite numerous direct messages, no reply! Shocking, unacceptable. Non existent customer service. @ABTAtravel
Wow @TUIUK not 1 not 2 not 3 but all 8 bags for our family are still @manairport apparently someone ‘forgot’ to load a trolley #incompetent not the best start to our #mexico holidays would love to have an explanation @MENnewsdesk
What’s up with the Tenerife-Aberdeen flight @TUIUK we’ve been waiting at the gate for 15 minutes with no movement in the queue and no announcements at the gate to keep us informed and we are already over an hour late?
Shame on @TUIUK unable to send a rep to visit one of their elderly guests after a serious fall and hospital treatm… https://t.co/avnhwk2z6k
Last Sensatori for the year @TUIUK @Sensatori @BarutHotelsTR Fethiye .... still love doing these amazing places thanks as always @tedgroup . . . . #justjessie2019 #justjessie #justoctober #jessiejtribute #jessiej #singer #werk #flyback #abroad https://t.co/7CwI0obouj
Performance wishes go out to Lauren 💫 Performing her last week in Cos for #TUI Holiday Entertainment Team. Looking forward to seeing you next week #TeamDB #Actor #LastWeek #Agent @Wallis_xx @ConnieDeeBoss @RosieDeeBoss https://t.co/gwG9sOGfjP
So hard to decide. Regular home visits from #korimako, #pīwakawaka, #kererū & #tūī. #Ruru makes a lovely call. But the #kiwi gave me a great paper. #birdoftheyear https://t.co/Bh8iMyyQn0
Travel Advisor required by @TUIUK based in #Hull #HullJobs To apply please follow the link enclosed https://t.co/VD6puMYm6f https://t.co/ysikpOnvv8
What an absolutely beautiful island @TUIUK #saonaisland #holiday #halfterm #teacheroffduty #beach #beachlife #carribean https://t.co/z29P9rkMz2
Retail Travel Advisor in Cwmbran with @TUIUK - help to create unforgettable holidays for all of your customers! #CwmbranJobs #TourismJobs #TorfaenJobs See: https://t.co/dy6Q9XjbzU https://t.co/C8IC7yboXn
*ICYMI* @TUIUK increase 4 long haul routes from @manairport next summer, with 6 extra flights across the 4 routes: https://t.co/OoSqucZYVv #flight #manchester #orlando #montegobay #cancun #puntacana https://t.co/uNFdD7lKbc
One of the most Important pre-Colombian Celebrations In #Mexico is now more alive that ever #DayoftheDead: Thank you @MMandCompany!#WTMLDN @110percebmdc @TUIUK @TravelBajaSur @LosCabosTourism @PuebloBonito @LeBlancResorts @SolmarResorts @epicabos #mice #luxetravel #adventure https://t.co/NqqULDs4YH
Thank you so much to Belle @TUIUK customer service team for helping me with a seat reservation (after their system was down the other day & I was worried I’d loose my chosen seats) So kind and helpful. Sorted it all out in no time for me. ☺️
What a holiday! Amazing time with my wife and meeting new friends. Big thank you to the @TUIUK reps Abby and Freya! https://t.co/dAa7yWJzpB
Don’t delay - there’s also a £300 @TUIUK voucher and a MiGo up for grabs @glow_wormclub this month just for registering an Energy or a Easicom boiler 👌🏻 https://t.co/a28c8czpMd
The most beautiful jet flying out of the UK right now! G-OOBD @TUIUK 757-200 😍🙌🏽 Don’t @ me https://t.co/oKWeJsy3ql
Shout out to @secret_escapes for not booking the luggage allowance we paid for and costing us hundreds and an honourable mention to the @TUIUK check-in agent in the UK who only charged for one-way, presumably believing we were moving to Mexico. Flawless. https://t.co/nXP58iN7S7
Yes @TUIUK, I'm very excited about my holiday THAT WAS 5 MONTHS AGO! https://t.co/LK7t49a8o6
Never too early for a beer! Holiday mode on! @TUIUK flight stalk me TOM4246, should be 737-800 G-TAWS 😁 #AvGeek #flightstalking https://t.co/SQp9QhDG7D
Stepping into another universe. - #alien #airport #airplane #TUI #767 #boeing #schiphol #amsterdam #urban #urbanphotography #urbex #wondering #art #artist #artistic #dailyart #dailypic #dailyphoto #dailyphotography… https://t.co/ihbc2qRYQS
Stepping into another universe. - #alien #airport #airplane #TUI #787 #dreamliner #boeing #schiphol #amsterdam #urban #urbanphotography #urbex #wondering #art #artist #artistic #dailyart #dailypic #dailyphoto… https://t.co/6QRgUXibUY
Thank you @TUIUK for helping us tell people all about sepsis 👍🏻 We are rather excited about being in Costa Rica 🇨🇷 https://t.co/y2uinHZOHe
In the mood for planning a #holiday this #Sunday? Download this FREE guide to cruising with @TUIUK for all the information you need to book your next getaway ⬇️ https://t.co/xNhAZGOkRK https://t.co/54jAREBore
Thank goodness for @skygo what a way to watch these 2 amazing games ahead @TUIUK in Cyprus come on @WelshRugbyUnion come on @CardiffCityFC !! https://t.co/o2gpKr3UDU
#Repost from #Facebookgroup #Northwich #Cheshire #Flood #Tui https://t.co/gexoPPJLIW
#Roadshow #2020 has began little bit earlier in #estonia #tallinn #tuieesti #tui #tuibaltics #workshop #summer #holiday #season #travel #visiting #travelling #holidays #vacation #vacations #trip to #turkey… https://t.co/LmEXSvMWPv
Keen for a break in the build-up to #Christmas? Send your friend a #TUI Gift Card so they can pick which Christmas markets you both fancy exploring this year. Feel festive with iGiftie and our presents that are worlds apart from the rest. https://t.co/hGsSv2O3OV https://t.co/ew6ej1tzbS
Hello @TUIUK there’s a message for you 🏖
.@TUIUK 757 doing one of its last round the world flights to the Pacific Islands https://t.co/18ocuPeVrQ
Things seen around the neighbourhood... This is a giant tui and kowhai on top of Forest & Bird on Victoria Street. Also another stunning day! #aroundtheneighbourhood #victoriastreet #forestandbird #tui #kowhai… https://t.co/0vBYj9opRI
Love this shot of @TUIUK @boeing #737 as it passes the @NatsAero tower @manairport taken from a passing @British_Airways @Airbus #A320Neo https://t.co/wa4FdEdSoL
Good morning @Gatwick_Airport remember if your @TUIUK flight number starts with TOM your flight is from the North Terminal. If your flight number starts with BY your flight is from the South Terminal✈️😃-OF
Hope you have a great flight back in to @RobinhoodApp today @Albie7Walker @AlyssaMaiWalke1 on @TUIUK , glad daddy’s sat with you and not in front seat. Only 2 days to the @robrockgolftour Grande Final so back on the course this afternoon hopefully it it stops raining xx https://t.co/DT6V9i5aCb
‘We have introduced vegan food because it is becoming more and more important for our guests” - TUI Blue Sarigerme, Dalaman, one of @TUIUK new TUI Blue hotels #vegantraveller #veganholidays https://t.co/5Jz09uMInV
Today’s ‘Dolly Of The Day’ is the lovely Holly from TUI 💙 #dollyoftheday #confessionsofatrolleydolly #crewfie #cabincrew #flightattendant #tui #tuicrew #trolleydolly https://t.co/3TrXnuvhrf
Sat on a plane waiting to take off or Florida for my 30th and managed to watch the full game .. absolutely incredible .. and @TUIUK even gave us an extra glass of champagne to celebrate the win .. well done boys #ENGvNZL #RWC19 https://t.co/73evx4CbBn
Earlier this week, we were pleased to welcome Captain Todd Bergman, Guests and Crew of @TUIUK Mein Schiff 1 for her inaugural call to Saint John. The beautiful ship brought more than 3000 guests and crew to our region! https://t.co/DE9Ki2RzKc
Top service onboard @TUIUK @TUIGroup flight Tom415 from Dalaman into Birmingham this afternoon from cabin crew Sarah and Laura for looking after us when my daughter had a torrential nose bleed! Thanks ladies xxx you rock Dani and Grace xx
You shake my hand say pleased to meet you. Look me in the eye, I dont believe you. #tui https://t.co/9rQR3MuQ6V
Science and technology is fantastic in our brand new facilities at Chiltern Academy! @ChilternLT @TennysonRoadLTN @WenlockJ @RamridgePrimary @TUIUK @lutoncouncil https://t.co/VE3XtoeVAc
Great news about additional @TUIUK flights from our wonderful member @Cardiff_Airport in 2020! https://t.co/i2MiMvG9bM
2021 HOLIDAYS ARE COMING... On 7th Nov 2019 TUI are launching their Winter 20/Summer 21 holidays! Head down to the @TUIUK store here @ParkgateTweets to book your dream holiday and make the most of... -Free Child Places -Low Deposits -Exclusive Discounts https://t.co/Hh16IWiTM6
📷Nusa Penida, Bali How beautiful is that beach 😍 Discover more of the best resorts in Bali 🌴 https://t.co/Ouln7KdDGX #travel #ttot #FridayFeeling #Bali #beach @indtravel @TUIUK @EsmeFox https://t.co/ezW4579d3k
So work confirmed my annual leave for 2020 😆. Today want to book my holiday and can’t 😢 turns out Florida is not a winter destination @TUIUK 😢😢 I really wanna fly on Dreamliner 😉
Just returned from.a fabulous week in #Malta . Fab time with my gorgeous family. Read 2 books and a full @GQMagazine . Thank you @TUIUK @DBSeabank https://t.co/wwHoodEBkK
Truly wonderful experience! Thank you all so much for such a wonderful opportunity! 🎤🎶🎭🎼 #tedgroup #weareted #classicalcrossover #guestents #views #magical #lovedit #tui #marellacruises ❤️ https://t.co/Wo5hmLj84n
This week I went on 2 excellent excursions in the Costa del Sol booked through @TUIUK & was impressed by both trip leaders in organisation &linguistic ability. They were both 🇳🇱 & spent all day interpreting also in 🇪🇸 🏴 🇩🇪 🇫🇷.As a linguist myself I appreciated the skills shown.
#Majorca #October2020 #TheNextAdventure with @Abb13_potter 😍🏖 @TUIUK https://t.co/FrYiyg4Z7o
Mad skills from the @TUIUK flight from Naples to Bristol tonight. Thank you for getting us home safe! #ukweather #windy
Well done Carly @TUIUK @TUIUKcares you turned my irate phone call round and now have a satisfied customer
It's good news for sun lovers! 🌞 @TUIUK have announced an extra 48,000 seats will be available for summer 2020 from #EMA! More flights to Antalya 🇹🇷, Heraklion & Skiathos 🇬🇷! Plus, longer breaks to Larnaca 🇨🇾, Reus & Ibiza 🇪🇸! Read away... https://t.co/3ah6lxobut https://t.co/x58nLoJYTD
HULL Are you passionate about travel? Do you want to become part of the worlds number one tourism business? @TUIUK are looking for a Retail Travel Advisor! Browse: https://t.co/H5zLA41Q3P #jobs #Hull
A great day for students @ChilternA visiting @TUIUK #Luton looking at the #Aerospace industry, discussing 100 years in the skies, #GreenTravel & #Apprenticeship @TUIJobsUK - thanks to Dawn Wilson, Rosanna, Jerry and your team for your hospitality. https://t.co/uMk4GsL2f8
Love me a good 767 @TUIUK https://t.co/dkln6O10lI